Privacy Policy & Terms and Conditions
Effective Date: 21 February 2025
Active Location: Madrid, Spain & any Eu countries
Great Academy is part of the LifeBahn Community (LBC), operated by LifeBahnGlobal S.L. (NIF: B19823129). We are committed to protecting your personal data and ensuring transparency in how we collect, use, and share information through our website, great-academy.org (“the Site”).
By accessing or using the Site, you agree to the terms outlined in this Privacy Policy and Terms and Conditions. If you do not agree, please refrain from using the Site.
1. Information We Collect
We collect and process the following types of information:
- Personal Data: Name, email, phone number, and other information you voluntarily provide when using our services.
- Usage Data: Including IP address, browser type, pages visited, time spent, and diagnostic data.
- Cookies & Tracking: We use cookies and similar technologies to understand user behavior and improve functionality.
2. How We Use Your Information
We use your data to:
- Deliver and improve services and offerings.
- Facilitate communication regarding events, updates, and account matters.
- Operate and secure the LifeBahn.net Portal.
- Comply with legal obligations and enforce our policies.
3. Sharing Your Information
Your information may be shared with:
- LifeBahn IT Services (LBIT): For infrastructure and data security.
- Third Parties: Such as payment processors, web hosts, and customer service providers.
- Legal Authorities: If required by law or legal process.
4. Data Security
We implement technical and organizational measures to safeguard your data. However, no digital platform can guarantee 100% security.
5. Your Rights
You may:
- Request access or correction of your data.
- Request data deletion (subject to legal requirements).
- Opt out of marketing communications via email or request.
6. External Links
We may link to external websites not controlled by us. We are not responsible for their privacy practices.
7. Children’s Privacy
We do not knowingly collect personal information from children under 13. If we discover such data, we will promptly delete it.
8. Policy Updates
We may update this policy. The revised version will include a new “Effective Date” and be posted here.
9. Contact Us
Great Academy Email: support@great-academy.org
Website: great-academy.org
Terms and Conditions
1. Acceptance of Terms
By using the Site, you agree to comply with these Terms and all applicable laws.
2. Use of the Site
- Use the Site only for lawful purposes.
- Maintain the confidentiality of your login credentials.
- Do not interfere with site operations or security.
3. Purchases, Memberships & Services
- All purchases are subject to availability and confirmation.
- Prices, descriptions, and offerings may change without notice.
- We reserve the right to cancel or refuse service at our discretion.
4. Course withdrawal
- Withdrawal from the course must be requested in writing to support@great-academy.org.
- Withdrawal must be requested at least 48 hours in advance.
5. Refund Policy
- Refund must be requested in writing to support@great-academy.org .
- Requests will be reviewed on a case-by-case basis.
- Once approved, refund will be processed within 5-10 business days.
6. Intellectual Property
All content on the Site is owned or licensed by Great Academy and protected under copyright and trademark laws.
7. Limitation of Liability
We are not liable for any indirect or consequential losses resulting from your use of the Site or our services.
8. Termination
We may suspend or terminate your access for violating these Terms or applicable laws.
9. Governing Law
These Terms are governed by the laws of Spain.
Final Acknowledgment
By continuing to use this Site, you confirm that you have read, understood, and agreed to our Privacy Policy, Terms and Conditions, and Return & Refund Policy, including the shipping, withdrawal, and cancellation terms.